TRUVIZION FIBER BROADBAND DIAGNOSTICS

Advanced Diagnostics for Fiber Networks

TruVizion is a patented and award winning diagnostics application that offers broadband operators comprehensive data on the health of their broadband network and CPE. Aggregated data collected from the OLT and CMTS, along with individual performance metrics from ONTs in subscriber homes and cable modems, provide a full picture of what is going on and which issues should be addressed first.

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Each and every day we put TruVizion to the test, and it works flawlessly. Almost every single time I am able to diagnose a problem quickly and efficiently. I can’t begin to describe how important TruVizion is for our company. Since deploying TruVizion, I would estimate that we have reduced our truck rolls by 50% which is huge!

George Goodrich, III, Trans-Video

Recover from Outages

Outages happen. Sometimes they’re beyond your control, like when a storm moves through. TruVizion’s patented technology includes reporting and mapping that helps you zero in on which parts of your service area are being affected.

Reduced Call Center Costs

TruVizion will help your Call Center staff handle calls more quickly and efficiently. They can see the current status of a device and its stability over time, bandwidth use, current and historical RF readings, VoIP and WiFi statistics, and compare readings with nearby devices.

Codeword Errors

In TruVizion you can see your current and historical codeword error data for subscribers and ports, both correctable and uncorrectable. This allows you to stay on top of errors that can be an indicators of future problems, or a current service-affecting issue.