CENTRAVIZION DIAGNOSTICS
Frequently Asked Questions
TruVizion collects and presents diagnostic information from Fiber and DOCSIS equipment and networks.
For GPON/EPON diagnostics we support the Calix E7 and Calix AXOS (E3, E7, E9), Adtran 9500, TA5000, and Aurora, and Nokia 7360 DPoE OLTs (the Vecima FPXT-B engine).
For cable networks and equipment, in general any DOCSIS compatible CMTS and CPE is compatible with TruVizion.
No. TruVizion is provided in a Software-as-a Service (SaaS) model, so the software is hosted in our network. We also offer on premise deployments for operators who have that as a requirement.
There are some unique advantages in TruVizion compared to other tools on the market. TruVizion is designed with the user in mind. It presents actionable information in a user-friendly format that makes it valuable for several functions at an operator company, from a call center rep troubleshooting a customer issue, to an installer or maintenance technician in the field, to the plant manager. TruVizion captures and displays historical information, so users can review performance of devices and access equipment over time to look for trends, and data from different customers can be overlaid for comparison. TruVizion allows you to filter reports by online status, the type of alert, network location, and the CPE manufacture and model. Reports can be downloaded or the data can be mapped with a single click. If a modem is not geocoded, or geocoded incorrectly, the geocode can be easily added or modified within the mapping function of TruVizion. These are just some of the advantages that TruVizion has over other tools.